Bing Ads API [WSDL] SOAP-ERROR: , Could not connect to host, failed to load external entity

hello,

i using bing ads api library php since last few years, june 06 2016 getting errors soap.

i haven't changed server configuration nor code after upgrading v9 last year.

i not able connect bing ads api host randomly.

i downloading reports daily , enters metrics db few of our clients. out of 12 2 or 3 request going through other giving errors like

uncaught soapfault exception: [wsdl] soap-error: parsing wsdl: couldn't load 'https://api.bingads.microsoft.com/api/advertiser/reporting/v9/reportingservice.svc?singlewsdl' : failed load external entity "https://api.bingads.microsoft.com/api/advertiser/reporting/v9/reportingservice.svc?singlewsdl"
 in /var/www/html/bingads/clientproxy.php:183
stack trace:
#0 /var/www/html/bingads/clientproxy.php(183): soapclient->soapclient('https://api.bin...', array)
#1 /var/www/html/bingads/clientproxy.php(66): bingads\proxy\clientproxy->getproxy('https://api.bin...')
#2 \bingads\proxy\clientproxy::constructwithaccountid('https://api.bin...', null, null, 'dev_token', 'account_id', 'access_token...')
#3 {main}
  thrown in /var/www/html/bingads/clientproxy.php on line 183

soap :

https://api.bingads.microsoft.com/api/advertiser/reporting/v9/reportingservice.svc?singlewsdl
<?xml version="1.0" encoding="utf-8"?>
<soap-env:envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://bingads.microsoft.com/reporting/v9" xmlns:xsi="http://www.w3.org/2001/xmlschema-instance" xmlns:ns2="http://schemas.microsoft.com/2003/10/serialization/arrays"><soap-env:header><ns1:customeraccountid>account_id</ns1:customeraccountid><ns1:customerid/><ns1:developertoken>dev_token</ns1:developertoken><ns1:username/><ns1:password/><ns1:authenticationtoken>oauth_access_token</ns1:authenticationtoken></soap-env:header><soap-env:body><ns1:submitgeneratereportrequest><ns1:reportrequest xsi:type="ns1:campaignperformancereportrequest"><ns1:format>csv</ns1:format><ns1:language xsi:nil="true"/><ns1:reportname>campaign performance report</ns1:reportname><ns1:returnonlycompletedata>false</ns1:returnonlycompletedata><ns1:aggregation>hourly</ns1:aggregation><ns1:columns><ns1:campaignperformancereportcolumn>timeperiod</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>accountnumber</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>addistribution</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>averagecpc</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>averagecpm</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>averageposition</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>campaignid</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>campaignname</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>clicks</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>conversionrate</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>conversions</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>costperconversion</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>impressions</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>ctr</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>qualityscore</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>spend</ns1:campaignperformancereportcolumn><ns1:campaignperformancereportcolumn>status</ns1:campaignperformancereportcolumn></ns1:columns><ns1:filter xsi:nil="true"/><ns1:scope><ns1:accountids><ns2:long>account_id</ns2:long></ns1:accountids></ns1:scope><ns1:time><ns1:customdaterangeend><ns1:day>12</ns1:day><ns1:month>6</ns1:month><ns1:year>2016</ns1:year></ns1:customdaterangeend><ns1:customdaterangestart><ns1:day>12</ns1:day><ns1:month>6</ns1:month><ns1:year>2016</ns1:year></ns1:customdaterangestart><ns1:predefinedtime xsi:nil="true"/></ns1:time></ns1:reportrequest></ns1:submitgeneratereportrequest></soap-env:body></soap-env:envelope>

getting empty response

any nice!

thanks,

---

thanks, chirag

hi chirag.

you didn't response @ e.g. not report request id or tracking id in soap response? still able repro or did occur june 15/16? there reporting slowness , errors reported earlier week. if can still reproduce issue, please escalate support details. 

best regards,

eric

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